Home> Order Center

How to enquire?


To enquire about the products or services, telephone or write to:


7220 Rosemead Blvd 

Suite 202-10 

San Gabriel, CA 91775, USA

Tel: +1-626-688-7521

Email: info@musechem.com ; service@musechem.com 


To ensure accuracy, please provide the following information if possible:

1.   Compound name

2.   CAS numbe

3.   Quantity

4.   Desired purity


How to place an order?


To place an order, please send your PO to:


Email: orders@musechem.com


How to trace your order?


When we receive your order, our supply department will check it with our warehouse immediately and send you an order confirmation within 24 hours. After that, we will start to process your order and keep you updated with the order status. After we ship out the order, we will advise you the tracking number.

Any questions, please contact our supply department at any time.




Our standard shipping method is using Federal Express. If you choose to use your own shipping account, please state on purchase order. We reserve the right to change the requested method of shipment.


Payment Terms


Generally we need 100% prepayment for the first three times. After that, we accept NET 30 days to approved accounts. A 1.5% monthly surcharge may be added to invoices with outstanding balances over 30 days.


Return Policy


We will try our best to resolve any claims of your order. All claims for replacement or credit/refund must be made within 7 days of receipt of goods with authorization from our customer service. Return shipments may not be accepted without prior authorization.